Privacy Policy
Meetings carry some of the most sensitive conversations a company has. This policy explains what we collect when you use the service, why, who can see it and how long it is kept.
What we collect
Account information
When you sign up we collect your name, work email, company, role, team size and the meeting tools and languages you use. We use this to create your workspace and send your login details.
Meeting content
For meetings you choose to record, we process audio, the transcript, speaker labels, AI-drafted minutes, decisions and action items, and any edits made by the meeting owner.
Calendar and integration data
When you connect a calendar, we read meeting titles, times, links and attendee names and emails. When you connect a CRM, project tool, Slack or WhatsApp, we access only what is needed to send minutes, create tasks and deliver reminders.
Usage data
We record basic technical data such as browser type, device, IP address and feature usage to keep the service secure and working well.
Consent to record
- Every participant is notified when recording starts, in the meeting and on screen.
- Any participant can object. If consent is not given, recording stops or the meeting is skipped.
- The workspace admin and meeting owner are responsible for meeting any additional consent rules that apply to their organisation or location.
How we use data
- To record, transcribe and draft minutes for meetings you choose.
- To send reminders for action items confirmed by the meeting owner.
- To provide search across your workspace's meetings and Meeting Insights.
- To provide support, keep accounts secure and prevent misuse.
We never sell meeting data. We never use your meeting content to train models used for other customers.
Who can see meeting content
Recordings, transcripts and minutes are visible only to invited participants and the people they choose to share with. Draft minutes are visible only to the meeting owner until approved. Workspace admins can set sharing limits, such as blocking sharing outside the company.
Where data is stored
Meeting data is stored in data centres in India. It is encrypted in transit using TLS and at rest using AES-256. Customers on the AGM plan can choose additional data residency options.
Retention and deletion
Your workspace admin sets how long recordings, transcripts and minutes are kept. When the period ends, the data is deleted from our systems and removed from search. Meeting owners can delete a meeting at any time. If you close your workspace, all meeting data is deleted within 30 days, except where the law requires us to keep certain billing records.
Service providers
We use carefully selected providers for hosting, speech processing, email delivery and payments. They process data only on our instructions and under written agreements that require equal protection.
Your rights
You can ask to access, correct, export or delete your personal data, and withdraw consent where processing is based on consent. Participants in a recorded meeting can ask the meeting owner to remove their contributions. We respond to requests in line with the Digital Personal Data Protection Act, 2023 and other applicable law.
Cookies
The website uses only the cookies needed to run forms securely and keep you signed in to the app. We do not use advertising cookies.
Contact
For privacy questions or requests, use the form on the Connect with sales page and choose privacy as the topic in your message.