Vtalksapp

Terms of Service

These terms apply when your organisation creates a workspace and uses the service to record, transcribe and minute meetings. By signing up you agree to them on behalf of your organisation.

1. The service

The service records online and in-room meetings with participant consent, produces transcripts, drafts minutes, decisions and action items using AI, sends reminders, and makes past meetings searchable. Features depend on your plan.

2. Accounts and workspaces

  • You must provide accurate signup details and keep login credentials secure.
  • The person who signs up is the first workspace admin and can add users and admins.
  • You are responsible for activity in your workspace.

3. Recording and consent

You agree to use recording only where participants have been notified and have not objected. You must not disable, hide or work around consent notices. You are responsible for any extra notice or consent your organisation, sector or location requires, including for meetings with external guests.

4. AI-generated content

Summaries, decisions and action items are drafts produced by AI and may contain errors. The meeting owner is responsible for reviewing them before sharing. Do not rely on unreviewed drafts for legal, financial or statutory records, such as formal board resolutions.

5. Your content

You own your meeting content. You give us permission to host, process and display it only to provide the service to you. We do not sell your content or use it to train models for other customers.

6. Free trial

New workspaces get a 30-day free trial for up to 10 users. At the end of the trial you can choose a paid plan. If you do not, the workspace becomes read-only and you can still export your data for 30 days.

7. Plans, fees and billing

  • Fees are charged per user per month, billed monthly or yearly in advance, as shown on Our Plans.
  • Prices exclude taxes. Applicable taxes, including GST, are added to invoices.
  • Upgrades take effect immediately and are prorated. Downgrades apply from the next billing cycle.
  • We will give at least 30 days' notice before changing the price of your plan.

8. Acceptable use

You agree to follow the Acceptable Use Policy. We may suspend accounts that breach it, after notice where reasonable.

9. Availability and support

We aim to keep the service available at all times, except for planned maintenance announced in advance. Support channels depend on your plan.

10. Ending the service

You can close your workspace at any time from Settings. We may end the service for material breach that is not fixed within 15 days of notice. After closure, your data is available to export for 30 days and is then deleted.

11. Liability

To the extent permitted by law, our total liability for any claim is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential losses, or for decisions made based on unreviewed AI drafts.

12. Governing law

These terms are governed by the laws of India. Courts in Mumbai, Maharashtra have exclusive jurisdiction.